Video Recording weird clicking sounds

ascaron1st · Wed Mar 15, 2017 3:13 pm

I have the same problem with my BV6000. Also bought from E-fox.com. I am from Romania.

oyvinds · Tue Mar 21, 2017 2:23 am

I too have had this problem since the first time I recorded a video with my Blackview BV6000.

The clicking sound when recording video with the back camera is so loud and frequent that it's as good as useless. As far as I'm concerned my BV6000 doesn't have a working back camera since it's not actually usable for anything.

There is no such clicking sound or problem with the front camera.

Not that it matters since this is clearly a design / part defect, my location is Sweden.

Thu Mar 23, 2017 10:03 am

Spinebreaker wrote:
blackview_admin wrote:
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?

https://goo.gl/photos/uKwMSBRU1N4CW9FV6

Hi friend, can you please check the version of your phone? You can check it on the phone interface and send us a screenshot. Thanks.

Thu Mar 23, 2017 10:05 am

Hi everybody, can you please check the version of your phone? You can check it on the phone interface and send us a screenshot. Thanks.

Thu Mar 23, 2017 10:06 am

Hi everybody, can you please check the version of your phone? You can check it on the phone interface and send us a screenshot. Thanks.

OSS68 · Fri Mar 24, 2017 1:32 pm

Hello,
Same problem
lot's of weird clicking sounds when video Recording.
BV6000 Android 6.0 ver. BV6000_Blackview_V01_20161011
Location Estonia

LEMARTES · Fri Mar 24, 2017 4:21 pm

Hello, Blackview staff.

I have the same problem ...
A lot's of weird clicking sounds when recording a video.
Exist a solution? An updated firmware for correct the stabilization of the camera?

Compilation number: BV6000_Blackview_V01_20161216
Android 7.0
Location: Oslo - Norway
Shopped vía Ali Express (28/02/2017)

LEMARTES · Fri Mar 24, 2017 4:25 pm

Hello, Blackview staff.

I have the same problem ...
A lot's of weird clicking sounds when recording a video.
Exist a solution? An updated firmware for correct the stabilization of the camera?

Compilation number: BV6000_Blackview_V01_20161216
Android 7.0
Location: Oslo - Norway
Shopped vía Ali Express (28/02/2017)

Spinebreaker · Sat Mar 25, 2017 8:29 pm

Here is the screenshot you where asking for.

I just got my replacement mainboard for my second bv6000 device which has the latest Android V6.0 installed and there I have exactly the same problem.

Im just wondering why the Video recording using the Line app is working without any problems.
Just record a Video and send it to someone. No clicking sounds or anything. Crystal clear sound.

https://play.google.com/store/apps/deta ... ne.android

Also when I take voice records the sound is great. Must be a software issue I think!

shahryarkh · Sun Mar 26, 2017 4:04 am

If you change video setting to meeting mode the noise disappears, but you have to change it every time you wanna recording video.

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