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Spinebreaker
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Posts: 31
Joined: Sun Sep 11, 2016 1:05 pm

Video Recording weird clicking sounds

Sat Mar 11, 2017 9:04 am

Hi, no matter if I use Android 6 or 7 I always have weird clicking sounds when I record video (stock app and other apps as well).

Ist there any tweak or fix for it? Can I do anything in the Engineer mode or so?
 
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blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: Video Recording weird clicking sounds

Mon Mar 13, 2017 3:54 am

Can you please tell your location?
 
Phil
Posts: 245
Joined: Sat Oct 22, 2016 2:22 pm

Re: Video Recording weird clicking sounds

Mon Mar 13, 2017 11:59 am

I noticed the same issue in Germany.
I guess its an hardware bug: the clicking sound is made from the camera autofocus and the sound recording in video is getting this very loud.

As a workaround I use an other camera app (open camera) where I can set the sound source for video to "optimised for voice". That makes the clicking sound much quieter (but its still there).
 
Ravelo78
Posts: 11
Joined: Fri Sep 30, 2016 8:26 am

Re: Video Recording weird clicking sounds

Mon Mar 13, 2017 1:14 pm

Have you active microphone in Camera/Video/Setting ?
 
Spinebreaker
Topic Author
Posts: 31
Joined: Sun Sep 11, 2016 1:05 pm

Re: Video Recording weird clicking sounds

Mon Mar 13, 2017 9:05 pm

Iam from Germany as well.

The noise is triggered when the phone is moved. If you hold the phone still while recording the is no clicking noise. But every slight move triggers it.
I also figured out that it has something to do with the exposure.
I made some test shots with mys phone for you/the developers. Please forward it so this anoying bug can get fixed soon.

https://goo.gl/photos/uKwMSBRU1N4CW9FV6

I also found out that when I shot a video with the inbuild camera of Line (Chatclient like Whatsapp) the sound is cristal clear.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Video Recording weird clicking sounds

Tue Mar 14, 2017 5:58 am

We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?
 
bvbw
Posts: 278
Joined: Tue Nov 29, 2016 8:33 am
Location: France

Re: Video Recording weird clicking sounds

Tue Mar 14, 2017 7:25 am

Hello,
Same problem for me ...
lot's of weird clicking sounds when video Recording.
BV6000 Android 7.0
Location France
 
BV6000
Posts: 86
Joined: Fri Dec 09, 2016 8:59 am
Location: Spain

Re: Video Recording weird clicking sounds

Tue Mar 14, 2017 2:09 pm

same problem at Spain
 
Spinebreaker
Topic Author
Posts: 31
Joined: Sun Sep 11, 2016 1:05 pm

Re: Video Recording weird clicking sounds

Tue Mar 14, 2017 6:39 pm

blackview_admin wrote:
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?


https://goo.gl/photos/uKwMSBRU1N4CW9FV6
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Video Recording weird clicking sounds

Wed Mar 15, 2017 8:25 am

Spinebreaker wrote:
blackview_admin wrote:
We have reported this issue to our quality department, any update, we will share the solution in our forum, please kindly keep tuned.

The important: Can you please send some video about this issue?


https://goo.gl/photos/uKwMSBRU1N4CW9FV6


Hi friend, we reported your issue to our technical department. We will share the solution timely if any news, please keep tuned.

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