Blackview User Forum
Can't turn phone on / Can't get past "Blackview" Screen
I was using my phone while charging when it suddenly turned off. Ever since that happened I couldn't turn it on nor charge it properly. Whenever I have it plugged either to an outlet (using the original charger) or connected to a laptop, it shows the two symbols attached. I'm not exactly sure what they represent but they don't look normal to me. They alternate -- one will pop up, the phone will go dark, then the other one will pop up over and over again if plugged in. If not plugged in, my phone more often than not will not turn on, but if it does, as soon as the blackview logo flashes, it will turn off a few seconds later, i never get past that. My attempts at hard resetting haven't been going well also. Any advice would be greatly appreciated. Thanks!
- Attachments
-
- Screen Shot 2017-03-07 at 9.07.47 AM.png (212.24 KiB) Viewed 2702 times
-
- Screen Shot 2017-03-07 at 9.07.55 AM.png (230.19 KiB) Viewed 2702 times
-
- blackview_admin
- Posts: 8943
- Joined:
- Contact:
Re: Can't turn phone on / Can't get past "Blackview" Screen
Please check the battery is connected well to make sure it can be charged successfully.
Re: Can't turn phone on / Can't get past "Blackview" Screen
Hi! Sorry if it seems like an ignorant question, but how will i know if it is "connected well"?
Re: Can't turn phone on / Can't get past "Blackview" Screen
Hi! How will I know if the battery is "connected well"? I've never opened the phone yet nor tinkered with the insides, but is there any reference as to how it should be connected?
Re: Can't turn phone on / Can't get past "Blackview" Screen
Hi, I know the charger is working because I tried it on other devices, but how do I know if the battery is "well connected"?
Who is online
Users browsing this forum: No registered users and 1 guest