My phone got this problem also. I have written an e-mail a week ago, but no reply yet. What is happening? @blackview_admin

Anon_Omus wrote:

My phone got this problem also. I have written an e-mail a week ago, but no reply yet. What is happening? @blackview_admin

Hi,

the spare part is sent as batch. We are still waiting for the information of other users in need,
When finished, we will start the shipments.

Josegr39 wrote:

Hi, I have problems with the OTG connection, could send me the necessary part to fix it.
Thank you

Send email to service@blackview.hk with information we requested.
you can refer to our answer post to this problem.

wiesiulek14 wrote:

My phone got this problem also. So what is the solution? @blackview admin

Hi,

We have received your email and have confirmed your information.
we will send you a free replacement module.

Ok. I'll wait patiently. Thank You for the reply. @blackview_admin

Hi


My phone got this problem also. I wrote in service already three times, but no reply yet. What to do?

Hi, I have try to send tons of mail, skype message, forum message but nobody ever replied

I need spare parts of OTG support, can you send me please? @blackview admin

Thanks

The OTG of my BV6000 do not work.
I bought at ebay a replacement part for the USB board and I changed it but the new board fails the same as the original.
So I need a new board from BlackView but I have a new problem: I broke with the soldering iron the connection band from the USB card to the microphone and now the micro do not work.
The micro and its connection to the band is in the middle of a white protection glue so it is impossible to replace only the band, I need to change the micro with its band. I can pay for the micro and band with Paypal or credit card.
I wonder if you can send me a new USB board with the micro and the connection band already soldered because I am affraid that I can broke it one more time.
Thanks and best regards

I have received the replacement part and installed by manual video no problem. OTG now works. Work took like 30 minutes.

Hi, it is month ago when promised sent out spare... no delivery!!!