Blackview User Forum

 
danilobo
Topic Author
Posts: 1
Joined: Tue Nov 22, 2016 11:51 am

Back camera broken

Tue Nov 22, 2016 12:04 pm

After mobile falling to floor 5 times, the rear camera module started to not focus properly. I opened the phone and check that camera module was split in 2 pieces.
Please take care to better protect rear camera on next versions of your phones.

Now I need a rear camera module, as mine is broken. I've sent emails to service and contacted sales agent by Skype, by I never obtain an answer. It's annoying!
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Back camera broken

Wed Nov 23, 2016 2:05 am

Hi,

if you need a module replacement, you can directly buy one from online stores, or just send email to service@blackview.hk

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