Phone does not wake up
Posted: Sat Jul 02, 2016 2:40 pm
by tolis46
When the phone's screen goes black, after a minute or so, I cannot wake the screen most of the time by double tapping or pushing the power button. A few times it will work by tapping the screen or pushing the power button. And sometimes it takes several attempts. But most of the time I can't wake it up unless I plug in a charger or headphones or to take the battery out and restart the phone every time!!!
Re: Phone does not wake up
Posted: Tue Jul 12, 2016 7:05 am
by blackview_admin
tolis46 wrote:When the phone's screen goes black, after a minute or so, I cannot wake the screen most of the time by double tapping or pushing the power button. A few times it will work by tapping the screen or pushing the power button. And sometimes it takes several attempts. But most of the time I can't wake it up unless I plug in a charger or headphones or to take the battery out and restart the phone every time!!!
Hi,
any video is available for us to know clearly about the problem ?
Best regards,
Admin