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4G Coverage problem
Posted: Mon Feb 15, 2016 7:32 pm
by Belen
The phone does not have 4G coverage. I tried the sim card in another phone and and it works the 4G coverage . The Blackview phone has 4G enable but the notification bar only shows the indicator 3G, I do not know what happens
Re: 4G Coverage problem
Posted: Tue Feb 16, 2016 6:51 am
by blackview_admin
Belen wrote:The phone does not have 4G coverage. I tried the sim card in another phone and and it works the 4G coverage . The Blackview phone has 4G enable but the notification bar only shows the indicator 3G, I do not know what happens
Hi ,
could you check if your smartphone is BV2000 or BV2000S ? they are so similar, but bv2000s can not suport 4G.
Best regards,
Admin
Re: 4G Coverage problem
Posted: Tue Feb 16, 2016 8:14 am
by Belen
OK, my model is BV2000, I'm sure about it. On other phones that I have the same company 4G signal appears but does not appear in the BV2000
Re: 4G Coverage problem
Posted: Wed Feb 17, 2016 8:47 am
by Belen
I'm sure that my model is BV2000 with 4G support.
Re: 4G Coverage problem
Posted: Sat Feb 20, 2016 8:39 pm
by Belen
Please , why do not you answer me? I'm sure that my model is Bv2000, the firsts days the phone had 4G and now the phone does not have it
Re: 4G Coverage problem
Posted: Mon Mar 07, 2016 10:02 am
by Hidraulico
Belen wrote:The phone does not have 4G coverage. I tried the sim card in another phone and and it works the 4G coverage . The Blackview phone has 4G enable but the notification bar only shows the indicator 3G, I do not know what happens
That has happened to me after upgrading. Do you have updated?
Re: 4G Coverage problem
Posted: Mon Mar 21, 2016 1:27 pm
by jackbox
If the 4G signal is weak then the phone will revert to a 3G signal.