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Problem with the BV2000

Posted: Thu Jan 21, 2016 2:45 pm
by Doru
Hello .

I just bought a Blacview from a site from China , brand new in box. I am from Romania . The phone worked very good 2 days . I put it to charge in one night after the 2 days . In the morning the phone worked to 4 hours after I putt it on my desk . after 10 minutes i wanted to call and a realized the phone was very hot especially on the back upside . around the camera. The phone wasn't run any application . just in stand by . I went to a GSM service ( phone service ) and they said the motherboard is shot-circuited . Which is the cause / reason for this problem ?

What do I have to do ? They don't have a motherboard to this kind of phone. I can'd find on the internet . I contacted the seller and I am waiting a answer .

The question is : Can I find a motherboard for Blackview BV 2000 on your site or could you help me find a new one in my country ( Romania ) or near by ? ?

Thank you very much !

Re: Problem with the BV2000

Posted: Fri Jan 22, 2016 2:45 am
by blackview_admin
Hi,

please could you open the back cover ,and show some pictures of the place around the camera ?

Best regards,
Admin