Blackview User Forum

 
tommy mc
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Posts: 1
Joined: Wed Jan 13, 2016 11:58 pm

I'm having a problem with my bv2000

Thu Jan 14, 2016 1:42 pm

I'm having a problem with the touch screen. When scrolling up or down the screen will do nothing. Its like there's a bevel or hump in the middle of the screen. Is this a common problem or do I have a defective handset that needs to be swaped????
 
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blackview_admin
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Re: I'm having a problem with my bv2000

Fri Jan 15, 2016 1:53 am

hi ,

could you please show us the problem with a video ?

best regards,
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pgbastet
Posts: 1
Joined: Mon Jan 18, 2016 10:00 am

Re: I'm having a problem with my bv2000

Mon Jan 18, 2016 10:04 am

Good morning,
I receive my smartphone BV 2000 friday
it worked well during three days, the battery(drum kit) quickly passes off. By lighting him this morning, there is Blackview who displayed, then to put the code sim, but impossible to see appearing figure on the screen by resting above, then black screen, only a diode blue works. The battery is loaded.
Thank you for telling me how to solve this problem.
 
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blackview_admin
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Re: I'm having a problem with my bv2000

Thu Jan 21, 2016 6:21 am

pgbastet wrote:
Good morning,
I receive my smartphone BV 2000 friday
it worked well during three days, the battery(drum kit) quickly passes off. By lighting him this morning, there is Blackview who displayed, then to put the code sim, but impossible to see appearing figure on the screen by resting above, then black screen, only a diode blue works. The battery is loaded.
Thank you for telling me how to solve this problem.


hi,
so sorry to hear your problem , but could you show your problem to us clearly with a video, which
may help us to know better what is the real problem.

Best regards,
Admin

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