I really need some help, please? I purchased a BV4900. It arrived yesterday. Out of the box I notice, 1): No full user manual and 2): the ear phones are missing. OK, I got passed both of those. I get the phone set up on my carrier, but now when I plug the phone in, it shuts off. Can't turn it on whi...

I just got my BV4900 today and I was all excited. Was excited. Now, not so much. Every time I plug the phone in to charge it, it shuts off. Then I discover after it sat and "charged" for 3 hours...it DID NOT CHARGE A BIT! I need some help here! Is there something I'm doing wrong? I got thi...