Blackview User Forum

Search found 15 matches

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by Bl6000user
Mon Aug 09, 2021 5:56 pm
Forum: Service and tech
Topic: Bl6000 issues after last update
Replies: 1
Views: 5850

Bl6000 issues after last update

Hi, I am experiencing some issues after the last update... The light sensor is playing up. The phone is on standby, I press the power to wake up, I can see the pattern unlock screen fine, I unlock the screen and the brightness drops to 0%, I have to then try and pull the settings shade and manually ...
by Bl6000user
Tue May 18, 2021 6:18 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

Hi Guys, I only wanted to share my experience with you. I had the same problem with the fingerprint sensor and I claim a replacement part from the customer service. I told them that I only accept to replace the part by myself if it doesn't void the guarantee and if it doesn't compromise the waterpr...
by Bl6000user
Tue Apr 20, 2021 8:19 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

The process for replacing the fingerprint sensor is very long and very delicate. Not for the end user and very costly for a shop to fix. Blackview needs to cover the end to end cost of fixing this very poor component. I have never known a respectable company charge anything for a repair after only 2...
by Bl6000user
Wed Apr 14, 2021 2:17 pm
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

peterOnDroid wrote:
Where is this video?


Please, let us see the video
by Bl6000user
Fri Apr 09, 2021 7:06 am
Forum: Service and tech
Topic: Bl6000 Pro unable to set proxy server
Replies: 11
Views: 7765

Re: Bl6000 Pro unable to set proxy server

blackview_admin wrote:
Bl6000user wrote:
This is unrelated to frequency band!

I can remove the sim card and the problem remains.

This is a WiFi setting.

Hello, according to the engineer, it can't be modified as I mentioned it before.


Yes, you did say that, but why has blackview decided to remove this standard android feature?
by Bl6000user
Thu Apr 08, 2021 9:11 pm
Forum: Service and tech
Topic: Touchscreen toooo sensittiive
Replies: 35
Views: 22591

Re: Touchscreen toooo sensittiive

The new update has certainly made phantom double taps a lot less common - so far!

It wasn't a deal breaker, but was annoying, so for once Blackview seems to have made progress in fixing something!
by Bl6000user
Thu Apr 08, 2021 7:13 am
Forum: Service and tech
Topic: Bl6000 Pro unable to set proxy server
Replies: 11
Views: 7765

Re: Bl6000 Pro unable to set proxy server

This is unrelated to frequency band!

I can remove the sim card and the problem remains.

This is a WiFi setting.
by Bl6000user
Wed Apr 07, 2021 6:19 am
Forum: Service and tech
Topic: Bl6000 Pro unable to set proxy server
Replies: 11
Views: 7765

Re: Bl6000 Pro unable to set proxy server

It has nothing to do with the frequency band.

If you follow the steps in my opening post you will see it is part of the WiFi advanced setting.

You can set Automatic proxy and no proxy -they have the save button, but you enter details for manual proxy, the save button disappears.
by Bl6000user
Tue Apr 06, 2021 11:29 am
Forum: Service and tech
Topic: Bl6000 Pro unable to set proxy server
Replies: 11
Views: 7765

Re: Bl6000 Pro unable to set proxy server

It can't be modified. If this is so, then Why have you removed this option? This has been standard in android since at least v4 It is available on all my other android phones. The option is present in your build of android, but you have removed the save button from that page. This is not illegal or...
by Bl6000user
Tue Apr 06, 2021 11:24 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

Has anyone had a replacement fingerprint sensor? How hard is the repair? Blackview. - make the video available for us to see. Will Blackview honour later warranty claims if a user replaces the finger print sensor? Is blackview a real company with real design, testing and credible reputation? Are the...
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