Blackview User Forum

Search found 5 matches

by ArjanZip
Tue Mar 30, 2021 4:43 pm
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

For some weeks now I am following this thread. I am wondering if any of you had has the opportunity to have it repaired under the insurance at Allianz global and or a repair done. Does the phone function  normally than? Did anyone get a new phone from Blackview? Does anyone have knowledge of users ...
by ArjanZip
Fri Mar 26, 2021 6:07 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

For some weeks now I am following this thread. I am wondering if any of you had has the opportunity to have it repaired under the insurance at Allianz global and or a repair done. Does the phone function normally than? Did anyone get a new phone from Blackview? Does anyone have knowledge of users ha...
by ArjanZip
Wed Mar 03, 2021 9:58 pm
Forum: Service and tech
Topic: Fingerprint sensor
Replies: 9
Views: 4482

Re: Fingerprint sensor

I have had exactly the same problem after two weeks. Now I am having trouble getting warranty....
The design on the power switch seems not such a smart choice.
by ArjanZip
Fri Feb 26, 2021 8:00 pm
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 94
Views: 154433

Re: BL6000 Pro fingerprint sensor not working / options disappeared

Same problem here, but aftersales on AliExpress site is not helpful. Suggestion is sending the phone back. I do think this calls for a recall of the first batch which was clearly not tested thoroughly enough. Don't let your customers have the problem, find a fix and repair in their neighbourhood or ...
by ArjanZip
Tue Feb 23, 2021 6:49 am
Forum: Service and tech
Topic: Fingerprint sensor
Replies: 9
Views: 4482

Re: Fingerprint sensor

I have had exactly the same problem after two weeks. Now I am having trouble getting warranty....
The design on the power switch seems not such a smart choice, maybe pushing and reading data at the same time is problematic.