Blackview User Forum

Search found 7 matches

by chammerbeck
Thu Jan 14, 2021 12:18 pm
Forum: Service and tech
Topic: BV9900 Pro Android 10 upgrade
Replies: 179
Views: 104248

Re: BV9900 Pro Android 10 upgrade

Non-EU version link you provided says "decryption key invalid". The link must be bad.... Please update.
Thank you.
by chammerbeck
Thu Sep 10, 2020 2:23 pm
Forum: Service and tech
Topic: 9900 Pro UN-EU edition Android 10 update
Replies: 26
Views: 9635

Re: 9900 Pro UN-EU edition Android 10 update

The Non-EU is a tarball..... The phone requires a zip file like the EU version. Can you re-post the correct
file format please......
by chammerbeck
Thu Jun 25, 2020 2:54 pm
Forum: Service and tech
Topic: Wireless charge
Replies: 13
Views: 8663

Re: Wireless charge

Tried a few different wireless chargers that work well with all my other phones.  It takes minutes to find the "sweet spot" so it begins to charge.  Charges for a minute and then stops.  I have no case on my phone either.  This too needs to be addressed.  About to toss this phone in the tr...
by chammerbeck
Thu Jun 25, 2020 2:53 pm
Forum: Service and tech
Topic: Smart watch Bluetooth connection lost
Replies: 11
Views: 11095

Re: Smart watch Bluetooth connection lost

Same here, was working before and now it no longer works.  I have a Samsung S3 Frontier watch.  I have factory
reset the watch multiple times.  I also made sure to unpair the bluetooth on both devices.  This needs to be
fixed asap.
by chammerbeck
Thu Jun 25, 2020 2:50 pm
Forum: Service and tech
Topic: Stock ROM?
Replies: 15
Views: 7638

Re: Stock ROM?

this was the reply I got a few weeks ago from them: Phone settings-whitelist settings-put app into whitelist, please check if it works. And please also check settings-duraspeed, open the app. This duraspeed app I found using Solid File Explorer.  I played with it's settings a bit with not much luck....
by chammerbeck
Wed Jun 17, 2020 12:22 pm
Forum: Service and tech
Topic: Stock ROM?
Replies: 15
Views: 7638

Re: Stock ROM?

I second this too.  VERY annoying and sorta kills the use of the this phone.
Also why is every reply to a problem on here making us contact:  support02@blackview.hk
How about they interact directly with us on here?  That way everyone can benefit from
solutions/work arounds to problems.
by chammerbeck
Mon Jun 01, 2020 1:26 pm
Forum: Service and tech
Topic: Please add app sort feature
Replies: 1
Views: 1892

Please add app sort feature

Hello,  looks like we do not have the option to have the apps sorted alphabetically.  Can this be added next software release?  It is 2020 and every other phone on the market has this.  Being such an advanced phone this should come standard.  Thank you. Or if I am wrong please advise how and where t...