Hello, You can contact professional after-sale department directly. Email: support02@blackview.hk Thank you, I found a repair shop and if they find the connector they are able to replace it. I will mail the professional after-sale department anyway, can you tell me what informations should I give, ...

Hello I'm Davide from Italy. Long story short, my BV9500 PRO's display, after many drops to the ground, decided to stop working. Checked if charging was heating up the device and it is. On the screen no charging sign but red led is on. With Julia from customer service we assumed the display was brok...