Blackview User Forum

Search found 9 matches

by Xtreme
Mon Jul 06, 2020 4:21 pm
Forum: Service and tech
Topic: 9800 pro speaker problem
Replies: 11
Views: 1768

Re: 9800 pro speaker problem

I have already had similar problem, no decent sound came out. the crackling went away after I removed a lot of metal pieces in the speaker grill. Maybe that helps your problem?
by Xtreme
Wed Jul 01, 2020 11:09 am
Forum: Service and tech
Topic: Battery performance
Replies: 32
Views: 5062

Re: Battery performance

Hi, i haven't seen the topic in a long time. I solved my the problem with the battery.  When unboxing my cell phone i installed the applications with the backup to google, the solution was do factory reset and install all applications and configurations manully, one by one. Now my battery lasts up ...
by Xtreme
Tue Jun 09, 2020 8:17 am
Forum: Service and tech
Topic: Realy waterproof ?
Replies: 15
Views: 5089

Re: Realy waterproof ?

I think I have a solution for the speaker, which usually works for me to get the water out quickly. if the phone got wet and the speaker makes strange noise because it has water in it, which can last for a long time, try this: grab a towel, hold the speaker down, press gently on the back of the phon...
by Xtreme
Mon Jun 08, 2020 8:05 pm
Forum: Service and tech
Topic: Battery performance
Replies: 32
Views: 5062

Re: Battery performance

Hello, My feeling is also that after the firmware update the phone battery lasts less, it is important to know what exactly has been adjusted in the firmware! but we'll probably never know. I got the latest version 1412 and with light use I do 50% in one day (15 calls / 3.5 hours screen time message...
by Xtreme
Mon Jun 08, 2020 7:36 pm
Forum: Service and tech
Topic: Custom Rom Lineage OS 17.1 for BV9800 PRO
Replies: 30
Views: 6849

Re: Custom Rom Lineage OS 17.1 for BV9800 PRO

Hahahaha lol yes it is getting very annoying now. also quite a problem on other Topics. Problems are better discussed in a topic than mail contact because nobody else will know the answer after solving it and the topic will be canceled.
by Xtreme
Fri Jun 05, 2020 9:36 pm
Forum: Service and tech
Topic: screen always active during calls
Replies: 5
Views: 1320

Re: screen always active during calls

simOlave wrote:
some solution for this?


Have you already checked if you have a screen protector that causes that problem?
by Xtreme
Fri Jun 05, 2020 9:32 pm
Forum: Service and tech
Topic: Bv9800 pro fingerprint sensor problem
Replies: 4
Views: 1087

Re: Bv9800 pro fingerprint sensor problem

Yes that's right, here i have the same problem. Alsof the finger sensor reads so fast in a row that you have had too many attempts before you got your phone out of your pocket, to which you can no longer use the finger sensor, so its useless. can you let us know what the outcome is?
by Xtreme
Sat Apr 25, 2020 7:23 pm
Forum: Service and tech
Topic: Bv9800pro app's keep stoping
Replies: 10
Views: 7065

Re: Bv9800pro app's keep stoping

Hi Gogi,

Looks like something is wrong with software. have you tried a factory reset yet? Note that you will lose all your data.
by Xtreme
Mon Mar 23, 2020 6:07 pm
Forum: Service and tech
Topic: FLIR build-in thermal camera
Replies: 3
Views: 1600

Re: FLIR build-in thermal camera

Hi, Have you used the flir app of cat s61 yet? it should work just fine, at least for me. does this app not work? are you sure you got the pro version? The lens of the thermal camera is visibly different from the 2 normal cameras. what build number / firmware do you have? you can see at system infor...