Is there an update to this? My BV9800 (not pro) is having exactly the same issue. However it can run for a week or so without issue and then suddenly have the issue every few seconds. Phone wouldn't have been dropped in the meantime. Today I picked it up from the charger and already was having these...

Hey Guys, I have some very bad news about my BV6000. It had some impact by falling after which the screen is completely black. The phone is still working (sounds and vibrations work), I had the screen replaced but still nothing. Now the thing is, I have some crucial data on this phone's internal mem...

Hey Guys, I have some very bad news about my BV6000. It had some impact by falling after which the screen is completely black. The phone is still working (sounds and vibrations work), I had the screen replaced but still nothing. Now the thing is, I have some crucial data on this phone's internal mem...

Opening "https://play.google.com/store/apps/details?id=com.google.ar.core&hl=en" it will say "Incompatible with this version". Compared to the list provided by google, it seems the BV9800 should well be able to do this.  Also looking up news: https://telecom.economictimes.in...

Yes, I have this same issue, glad to hear more people are having trouble with this. I have found multiple posts indicating Android 9 itself might be the culprit.  Did some testing and tried reporting it (submit button not working) so sent it through mail to support02@blackview.hk Below a summary of ...