Your sales department do not understand what I write. I do not understand what they ask me to do.
Do you have any good English speaking technical support people who can help me?

This should be Google PAY does not work. When get to Google Play it says Google PAY not compatible with this device.

I do not understand anything they write, it is really unclear. They send half instructions. I keep asking for a video of what they want me to do. I am quite good at technical  if clear instructions are given. I have been told by Amazon I can send phone back for full refund. If a clear way of running...

[table][tr][td]Where did you buy the phone?[/td] [td]Amazon.co.uk[/td] [/tr] [tr][td]Your Phone Model:[/td] [td]BV9600[/td] [/tr] [tr][td]Order Number:[/td] [td]206-1857939-5229130[/td] [/tr] [tr][td]Your Phone IMEI Number:[/td] [td]BV9600EEA001349[/td] [/tr] [tr][td]Your Phone Software Version:[/td...