Blackview User Forum

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by Stillbad
Sat Nov 07, 2020 2:35 am
Forum: Service and tech
Topic: Brand New BV9800 Pro Proximity Sensor turns off screen for every call
Replies: 13
Views: 10370

Re: Brand New BV9800 Pro Proximity Sensor turns off screen for every call

I have tried to calibrate under bright sunshine as well and had failure after failure. Customer service has offered to look at it if I ship it back via registered airmail, but that costs about 90 Canadian dollars and would leave me without my phone probably for months. I'm wondering if maybe the sen...
by Stillbad
Thu Oct 29, 2020 10:42 pm
Forum: Service and tech
Topic: Brand New BV9800 Pro Proximity Sensor turns off screen for every call
Replies: 13
Views: 10370

Re: Brand New BV9800 Pro Proximity Sensor turns off screen for every call

I am having exactly the same issue at the moment. I've run the distance calibration dozens of times and it's failed the first part of the test each time. i get the messages: "Calibration fail (not get a valid value)" and: "The alsps min value exception!" Was a fix found for this ...