Admin ... Is there a BV Support Library or location for customers with folders for each BV product??? I am looking to upgrade my original release BV9900 Pro to Android 10 (or 11, if it's supported on the Pro) with the US version. I am also looking for step-by-step instructions on how to safely accom...

My phone is non-EU.

I'm in the United States.

I purchased my 9900 Pro direct from BV back in March/April, 2020 and can't wait to upgrade it to Android 10!

How do I do this?

~Tex

1) Device essentially requires a babysitter to function. Cannot stream music or sleep tones because as soon as the display screen goes off, so does the stream. Cannot download from Google Play unless you download one app at a time and stay on that app's page. To auto-update apps, you have to sit the...