A factory reset will rule out if your issue is hardware or software related. If a factory reset can't solve the issue, the chances of an hardware fault are high. Hi there, factory reset did not work. The camera still does not focus at all.  Let me know if something else I can do. Or I will reclaim ...

Can anybody else confirm such issue? Hi there, yes, I have the same problem with camera focus. I have BV9500 since april 2019 and camera focus problem begun 3 weeks ago. Camera not focusing at all. All pictures are blurred, I can´t use camera at all. I have tried to download also open camera app, c...