Blackview User Forum

Search found 4 matches

by irodriguez
Sat Oct 19, 2019 9:03 am
Forum: Service and tech
Topic: Problems with touchscreen
Replies: 1
Views: 5752

Problems with touchscreen

Hello. I bought two terminals of P6000 in July. Only when they were working for a month in August one of the terminals began to have problems with its touchscreen. At first the touch didn't work correctly when you started the phone, after it lasted some minutes the touch began to work well. This pro...
by irodriguez
Tue Jul 02, 2019 2:08 pm
Forum: Service and tech
Topic: Gmail and SMS can't read messages, always crash
Replies: 6
Views: 6554

Re: Gmail and SMS can't read messages, always crash

Well, i can say definitely that the issue has been resolved succesfully. I tested SMS app, which it crashed reading messages before the factory reset was performed, and another apps with similar issues, and all have been working well right now.

Thanks for your excellent support.

Regards.
by irodriguez
Fri Jun 28, 2019 6:48 pm
Forum: Service and tech
Topic: Gmail and SMS can't read messages, always crash
Replies: 6
Views: 6554

Re: Gmail and SMS can't read messages, always crash

Thanks for your quick answer. I performed your suggestion, i did a factory reset. On the first mail i have tried to read gmail has crashed, but on the second attemp i have been able to read the messages. It seems the issue has been solved. I will try sms app on the next days. Great support congratul...
by irodriguez
Fri Jun 28, 2019 6:16 am
Forum: Service and tech
Topic: Gmail and SMS can't read messages, always crash
Replies: 6
Views: 6554

Gmail and SMS can't read messages, always crash

I open gmail and it works properly, but whenever i try reading a message it crashes. A message appears on the screen "Gmail got crashed!" (in Spanish). If i try open gmail again quickly another message appears telling: 'Gmail remains not working'. The same issue happens with SMS app. How c...