Blackview User Forum

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by IBScot
Mon Apr 01, 2019 11:57 pm
Forum: Service and tech
Topic: BV5800 charging repair from UK - working contacts?
Replies: 5
Views: 2242

Re: BV5800 charging repair from UK - working contacts?

So, in other words, Blackview offers a warrranty that is not worth the cyberspace that it occupies, has no system whereby customers can contact the organisation, and does not honour its warranty commitments? The seller has offered to pay for repairs but suggested I get it done locally to spare expen...
by IBScot
Mon Apr 01, 2019 12:58 pm
Forum: Service and tech
Topic: BV5800 charging repair from UK - working contacts?
Replies: 5
Views: 2242

Re: BV5800 charging repair from UK - working contacts?

This response via the BBS is not very helpful since I have already contacted the listed agent in the UK. The Blackview agent in the UK is not responsible for repair since the device was not purchased from them. They supplied an information sheet about a European service centre in Poland from Blackvi...
by IBScot
Fri Mar 29, 2019 1:07 pm
Forum: Service and tech
Topic: BV5800 charging repair from UK - working contacts?
Replies: 5
Views: 2242

BV5800 charging repair from UK - working contacts?

Trying to get BV5800 repaired from UK - no longer accepts charge although original charger works with other phones. Bought Nov 2018 via Amazon UK. Seller says to get repaired and will reimburse costs. UK supplier provided number of Polish service centre but does not work. Contact and feedback forms ...