The same Problem appeared on my phone today. I cleaned the lense but didn't work. Suddenly it worked again for 2 minutes but then again it didn't. That is the 3rd function that broke down within 1 month. Gmail doesn't work for 2 weeks now and voice recognition neither. And I only have the phone now...

The same Problem appeared on my phone today. I cleaned the lense but didn't work. Suddenly it worked again for 2 minutes but then again it didn't. That is the 3rd function that broke down within 1 month. Gmail doesn't work for 2 weeks now and voice recognition neither. And I only have the phone now ...

blackview_admin wrote:

Hi there. A total factory reset (=total wipe) will solve your issue.

Thankx for the fast answer. I did that but the problem reappeared. Should I try it another time?

Hi, I can't open Gmail since a week. It's always crashing when I click on the icon and says: "Gmail got closed" (in German). What's wrong? I need my emails on my phone. I already restartet the phone, reinstalled all the apps, but without success. Please help me!