Blackview User Forum

Search found 4 matches

by Dinodorado
Fri Mar 22, 2019 9:37 pm
Forum: Service and tech
Topic: Camera/Autofocus is not working!
Replies: 17
Views: 7287

Re: Camera/Autofocus is not working!

The same Problem appeared on my phone today. I cleaned the lense but didn't work. Suddenly it worked again for 2 minutes but then again it didn't. That is the 3rd function that broke down within 1 month. Gmail doesn't work for 2 weeks now and voice recognition neither. And I only have the phone now...
by Dinodorado
Sun Mar 17, 2019 1:23 pm
Forum: Service and tech
Topic: Camera/Autofocus is not working!
Replies: 17
Views: 7287

Re: Camera/Autofocus is not working!

The same Problem appeared on my phone today. I cleaned the lense but didn't work. Suddenly it worked again for 2 minutes but then again it didn't. That is the 3rd function that broke down within 1 month. Gmail doesn't work for 2 weeks now and voice recognition neither. And I only have the phone now ...
by Dinodorado
Thu Mar 14, 2019 1:13 am
Forum: Service and tech
Topic: Gmail is always crashing
Replies: 3
Views: 2252

Re: Gmail is always crashing

blackview_admin wrote:
Hi there. A total factory reset (=total wipe) will solve your issue.

Thankx for the fast answer. I did that but the problem reappeared. Should I try it another time?
by Dinodorado
Thu Mar 14, 2019 12:18 am
Forum: Service and tech
Topic: Gmail is always crashing
Replies: 3
Views: 2252

Gmail is always crashing

Hi, I can't open Gmail since a week. It's always crashing when I click on the icon and says: "Gmail got closed" (in German). What's wrong? I need my emails on my phone. I already restartet the phone, reinstalled all the apps, but without success. Please help me!