Blackview User Forum

Search found 17 matches

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by blac1edover
Fri Aug 30, 2019 7:37 pm
Forum: Service and tech
Topic: Blackview delaying fix for 'All app on auto start'
Replies: 0
Views: 2161

Blackview delaying fix for 'All app on auto start'

Hi...After some correspondence with Blackview, I think it is important to advise YOUR customers that Blackview are not currently seeking to find a solution to the problem of google apps not starting on re-boot. A lot of users here (and for other Blackview models) have complained about this issue, an...
by blac1edover
Sat Aug 10, 2019 11:11 pm
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

Hi Marco-66...Looking at your thread, you are really determined to get Blackview to fix these issues. I wish you the best of luck!...It seems we may need more users complaining about O/S issues before Blackview start taking notice. Blackview seem much more interested in pushing out new phones and ma...
by blac1edover
Sat Aug 10, 2019 8:37 am
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

I'm quite happy to upload a video of my attempt to get downloaded google play apps to work...I can prove these apps simply do not start. (private message me with an email address?) Again, the 3 apps I simply cannot get to start on reboot (there may be more, but I'm only concerned about these 3) are:...
by blac1edover
Sat Aug 10, 2019 5:27 am
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

I'm SORRY Blackview Admin!.......   But at least in my case, you are dead wrong!  The Whitelist DOES NOT allow for Google Play downloaded apps to start on reboot. I have tried multiple times to get my downloaded apps (such as the ones I mention above) to start on reboot, but they fail to...EVERY TIM...
by blac1edover
Fri Aug 09, 2019 8:54 pm
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

Thank you..! Good news...It DOES work for system apps such as the inbuilt 'Clock'. But it still FAILS to start other downloaded (via Google Play) apps such as: Timely Alarm clock app. SB Wallpaper Changer app and Power Shade app....None of these apps start when my cell phone is accidentally rebooted...
by blac1edover
Fri Aug 09, 2019 8:36 am
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

Blackview Admin...AGAIN I ASK YOU THIS: Please describe step.... by...... step, how to "add the alarm to the app whitelist" I have tried every setting in the app info screen, I have tried via battery optimization, I have tried via DuraSpeed, I have tried via secure startup, I have tried &q...
by blac1edover
Sun Aug 04, 2019 5:31 am
Forum: Service and tech
Topic: [TRACKED] Missing "Cast"
Replies: 20
Views: 19728

Re: [TRACKED] Missing "Cast"

Sams...You hit the nail on the head with that comment....haha!
by blac1edover
Thu Aug 01, 2019 7:02 am
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Re: Change log for new update, July 2019

Blackview admin....."You need to add the alarm to the app whitelist"....What exactly do you mean by this?

PLEASE explain the steps I need to take to fix the problem of the alarm not starting on reboot.
by blac1edover
Mon Jul 22, 2019 7:25 am
Forum: Service and tech
Topic: Change log for new update, July 2019
Replies: 13
Views: 5856

Change log for new update, July 2019

Hi...Why oh why can't Blackview add a quick change log notification to updates? I have just downloaded and installed an update (20190614-1855) but I have no idea what it has corrected/fixed...!! I DO KNOW the alarm clock function that does not auto-start upon reboot (and therefore renders the app us...
by blac1edover
Thu May 09, 2019 7:31 pm
Forum: Service and tech
Topic: Official spare parts?
Replies: 2
Views: 1780

Re: Official spare parts?

Great news!...Thanks Admin.

That link is wrong. Please visit our official aliexpress store.
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