Hi,  the Update fails, because it expects the following Release Keys:  Blackview/BV9500/BV9500:8.1.0/011019/1540552937:user/release-keys or Blackview/BV9500/BV9500:8.1.0/011019/1553063486:user/release-keys  but the Phone (NON PRO) Blackview/BV9500/BV9500:8.1.0/011019/1534229336:user/release-keys  (I...

Update worked.

Thanks

Same problem here on bv9500 (not pro).

I have try'd factory reset over the recovery menu, with and without sim and/or sd-card, nothing works.

Installation of update runs around 10-15 seconds and at araound 25% "ERROR" apears.

Hi, i have the same problem. I have try'd factory reset over the recovery but this also don't works.
The update stops witch error at araound 25% (ca. 10-15 sconds after start of update)

Please fix update!

Hi,

i have wipe'd my phone but the problem is still there.

Hi,

I have the same issue on my bv9500 (not PRO).
The Firmware Version is BV_BV9500_V1.0_20181026_20181119-1437.

Reseting to factory defaults doesn't help.