Blackview User Forum

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by Shaowmad
Sat Jan 12, 2019 2:31 pm
Forum: Service and tech
Topic: Fingerprint scanner not working
Replies: 3
Views: 1697

Fingerprint scanner not working

Hi everyone,
I received my backview 9500 pro yesterday and I can't use my fingerprint sensor.
I'm stuck on the stage where i'm supposed to touch the sensor but it won't detect my finger.
I can see a very slim impact on the sensor I didn't notice since this morning
What should I do ?