Blackview User Forum

Search found 9 matches

by Cypryan
Wed Jan 23, 2019 9:09 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

Solved!!! I was in service with my BV P10000 and the mother-board was changed under warranty. The phone works normally . stranger is the android Oreo ,witch is installed on my phone. I reeded that Oreo don't come for BV P 10000....
by Cypryan
Sat Jan 19, 2019 3:48 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

Something is happening with my bv 10000 pro...the battery is draing too fast without loading the processor,without doing nothing.+ 30 % gone in 10 hours,without doing nothing. Until update ,after recharge,in 10 hours the battery rate discharge was max 2 % in 15 hours without doing nothing. The selle...
by Cypryan
Fri Jan 18, 2019 6:48 am
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

And now i discover that something is draining my battery. Doing nothing with my phone in one day ,the battery is 70% from 100%. I mailed the vendor,but is not responding i called,but no answer. I have 2 yars warranty and a have the phone from June 2018.
by Cypryan
Wed Jan 16, 2019 8:21 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

Yes! The timmer works only when is something in the usb port,otherwise the timmer is not working.
by Cypryan
Mon Jan 14, 2019 2:24 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

I have done the factory resset ,like in the description , but the problems is the same. The timmer for the display don't work . if i put something in the USB port ,like the otg cable ,or if the phone is on charging the timer works just fine. Probably the charging board is damaged because sometimes w...
by Cypryan
Sun Jan 13, 2019 12:44 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

I observed that the timmer for the display (30seconds) work's only when the phone is recarging .
by Cypryan
Sun Jan 13, 2019 12:37 pm
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

I reeded the post and i tried the reboot in recovery mode ,but do not work for mi,that menu. The phone rest in no comand screen and not hapend nothing. Any solutions?
by Cypryan
Sun Jan 13, 2019 9:18 am
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

Re: The screen won't turn off after the 30 seconds after the last update.

If i make a factory reset booting the device in recovery mode i lose everithing from my phone?
by Cypryan
Fri Jan 11, 2019 9:27 am
Forum: Service and tech
Topic: The screen won't turn off after the 30 seconds after the last update.
Replies: 15
Views: 7105

The screen won't turn off after the 30 seconds after the last update.

Hello! I have some problem with mi BV P10000 pro after last update. The back virtual buton work after i press'it 2,3 times,the homme button don't work , and the display don't close after the 30 seconds and rest active ,draining the batery. I need a solution!!! Thank you!