Blackview User Forum

Search found 4 matches

by Hkwjy
Tue Jan 22, 2019 12:36 pm
Forum: Service and tech
Topic: Fingerprint scanner not working
Replies: 3
Views: 1697

Re: Fingerprint scanner not working

blackview_admin wrote:
Hi there! You'll have to contact your seller to have the phone repaired or replaced. It looks like the sensor got hit badly, so I don't know if warranty will be void or not. You have to manage it with the seller.


This is MIL-STD right?
by Hkwjy
Sat Dec 29, 2018 1:38 am
Forum: Service and tech
Topic: Camera underwater
Replies: 5
Views: 2122

Re: Camera underwater

Yes I did
by Hkwjy
Thu Dec 27, 2018 3:26 pm
Forum: Service and tech
Topic: Camera underwater
Replies: 5
Views: 2122

Re: Camera underwater

Still can't take photos from underwater, I try opencamera application when I want to shoot the screen always freeze. If the phone I pull out from water it's normal again.
by Hkwjy
Wed Dec 26, 2018 11:49 am
Forum: Service and tech
Topic: Camera underwater
Replies: 5
Views: 2122

Camera underwater

Why my bv9500 pro can't take photo or video at underwater?
It's always out from camera and go back to home menu. Sometime it's not go back to menu but shutter doesn't work.
Anyone can help?