Blackview User Forum

Search found 3 matches

by Paul.david.carr
Fri Nov 09, 2018 7:47 pm
Forum: Service and tech
Topic: Phone charging rubber cap
Replies: 2
Views: 2352

Re: Phone charging rubber cap

stancorotax wrote:
Hello,

The phone rubber cap for the micro usb plug just broke. Please let me know how and where do I order new one as the phone does not have an IP68 capability without it.

Thanks!

Min apparently shipped without one. There is nothing in the instructions about it.
by Paul.david.carr
Fri Nov 09, 2018 6:05 pm
Forum: Service and tech
Topic: SIM card installation
Replies: 4
Views: 653

Re: SIM card installation

blackview_admin wrote:
Put your SIM into the slot. Then perform a factory reset and report back.


It is ok, but I can't get AT&T 4G. I do not think this is a problem with the SIM however. They do not have an answer. It may have to do with no support for Band 12.
by Paul.david.carr
Tue Nov 06, 2018 4:28 am
Forum: Service and tech
Topic: SIM card installation
Replies: 4
Views: 653

SIM card installation

The 9500 Pro does not recognize my SIM card. There are no instructions on how to proceed, but I think I match the picture in the booklet. Is there a video available?