There're lots of problems for this phone already. So I think i'm done with the brand that are not global brand already. b'coz I realize that after sale service should be considered as a primary reason to buy things.

This phone has been out for months now, and has a lot of problems. I'm doubting that why on earth the company hasn't release offline firmware fix yet.
Not to mention that phone's compass still doesn't works as it should be.

Kinda upset with the quality of services.

I've done the factory restore 3 times and even then the phone has a problem unpacking the update 20181026. I see that Blackview is not showing any concern in resolving the problems of the phones of its brand, proof of this is the timing of even posts answered here on the site. Try to perform a ...

+1 Same to me, Hope this will fix after firmware update. But Again my phone doesn't do OTA update so just curious if anyone have the same problem as mine.

blackview_admin wrote:

Neo5711 wrote:

Do y'all have any updates on the status of the microphone fix?

It will come with an OTA update

Just to let you know, OTA update still doesn't work on my phone. I think it's been around almost a month already from my last post.

Hi there. Unfortunately not at the moment. I'll send a request to the tech team about that. ;) First off, this forum designates that it is for the BV9500 PRO, yet we are constantly seeing references to the 9500. Get a forum for that phone, please.  This 9500 Pro is messed up enough without adding a...

Take a look here: https://www.google.it/search?q=android+vibration+intensity&oq=android+vibration+intensity&aqs=chrome..69i57.9391j0j7&client=ms-android-jeko&sourceid=chrome-mobile&ie=UTF-8 There is no such settings, Can you point me specific menu for change vibration intensity....

After I did factory reset. phone still won't do update. any suggestions would be really appreciated. If you performed a factory reset and searched for updates under a wifi network, but the update doesn't show, just be patient, wait and try again. OTA updates can't be predicted, different users ...