Blackview User Forum

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by blackview_admin
Fri Apr 30, 2021 8:54 am
Forum: Service and tech
Topic: BV9700 Pro Night Camera app
Replies: 28
Views: 6314

Re: BV9700 Pro Night Camera app

Hi, please could you confirm that there is no separate Night Camera app .apk for BV9900, but you'd need to update entire firmware which may have an issue with finger print sensor? Hello, it needs to install the apk. Please could you advise where, exact URL that I can download .apk for the Night Cam...
by blackview_admin
Fri Apr 30, 2021 8:49 am
Forum: Service and tech
Topic: Request: Full ROM BL6000Pro V5
Replies: 1
Views: 553

Re: Request: Full ROM BL6000Pro V5

Rooting my BL6000Pro was easy, because I found a full copy of ROM V04 here on the forum. But updating to V5 using OTA isn't possible with a rooted phone. Due to that I request a full copy of V5. This would be a great way to make your customers happy ;-) TIA  Fred from Germany . Hello, this is the n...
by blackview_admin
Fri Apr 30, 2021 8:49 am
Forum: Service and tech
Topic: Myflir BV 9900 pro
Replies: 4
Views: 848

Re: Myflir BV 9900 pro

My flir apk is not working correctly !! Allmost every time when i try to start it  the main screen in the apk is black and the color -temp. scale is frozen (locked) from 0 to 0 or from - 60 to - 60. Please help ! Thanks . Hello, could you please record one video for us to check? Please send email h...
by blackview_admin
Fri Apr 30, 2021 8:33 am
Forum: ROM Download
Topic: BV 9500 camera repair
Replies: 1
Views: 407

Re: BV 9500 camera repair

thecommander95 wrote:
Hy, guys, someone can help me to found the rear flashlight module? my camera is borken, i've found all rear camera modules but' i Can,t found a rear flashlight module.

Many thx 

Hello, please contact the engineer directly in order to solve your problem more efficiently:  support02@blackview.hk
by blackview_admin
Fri Apr 30, 2021 8:23 am
Forum: Service and tech
Topic: Bluetooth and GPS failure on new tablet
Replies: 1
Views: 476

Re: Bluetooth and GPS failure on new tablet

Hi..just received my new tablet today. The blue tooth will pair with devices and then disconnects...I need to paid with. My Bluetooth GPS but no joy, then I tried with my phone..no joy! The main reason I purchased was for the GPS which. Looks good. I us a product call sky demon for flight navigatio...
by blackview_admin
Fri Apr 30, 2021 8:06 am
Forum: Service and tech
Topic: BV9900 Pro DP Alt mode
Replies: 3
Views: 260

Re: BV9900 Pro DP Alt mode

Hello,  I wanna know if the BV9900Pro supports HDMI over usb-c. i read that you need DP Alt mode for that.  Is BV9900Pro capable of video output through usb-c? Hello, it can't be supported. thx for the quick answer, how about MHL. is it possible to mirror you screen with an mhl adapter usb-c to hdm...
by blackview_admin
Fri Apr 30, 2021 7:52 am
Forum: Service and tech
Topic: Working Thermal Cam Apps
Replies: 12
Views: 3048

Re: Working Thermal Cam Apps

Markusbze wrote:
What do i use for the bv 9900 pro and what do i do if the MM1 feature doesn't appear when i type in *#87#

Hello, just enter *#87#, select the single selection, don't need to select the MM1
by blackview_admin
Fri Apr 30, 2021 7:51 am
Forum: Service and tech
Topic: BV9900 Pro Battery Sudden Drop
Replies: 1
Views: 80

Re: BV9900 Pro Battery Sudden Drop

Im having a very serious issue over here, my Blackview Bv9900 Pro is suddenly dropping from 70-80% to 0%, my cellphone is almost new it doesn´t have more than 4-5 months of life, and it´s already turning off and having battery problems, i´m using the induction charger only. I´ve tried turning on an...
by blackview_admin
Fri Apr 30, 2021 7:38 am
Forum: Service and tech
Topic: A60 Pro Video problems since update
Replies: 48
Views: 2479

Re: A60 Pro Video problems since update

Are we going to get a new update fixing the issue or not because it has gotten annoying. I emailed a video and got instructions for something that was sketchy for me to do because im scared ill just ruin something on the phone. Hello, sorry to make this inconvenience caused to you. Also please upda...
by blackview_admin
Fri Apr 30, 2021 6:39 am
Forum: Service and tech
Topic: BV5900 has started stuttering on every streaming service
Replies: 3
Views: 124

Re: BV5900 has started stuttering on every streaming service

Mines has started doing the exact same. I put it down to the latest software update but even after doing a factory reset my BV5900 still has issues playing Netflix, YouTube etc. Terrible Hello, sorry to make this inconvenience caused to you. After the engineers discussed this issue, we will update ...