Blackview User Forum

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by blackview_admin
Mon Oct 11, 2021 3:22 am
Forum: Tutorial and tool download
Topic: BV6300 Pro - i Need ROM (Global)
Replies: 11
Views: 17682

Re: BV6300 Pro - i Need ROM (Global)

ictboy wrote:
Where can download the latest bv6300pro firmware ? M current version is v16. Is this the latest or have newer ?

Thanks !

Hello, Could you please provide the version number for me to check?
by blackview_admin
Sat Oct 09, 2021 8:57 am
Forum: Service and tech
Topic: BV9900pro sound issues
Replies: 1
Views: 10126

Re: BV9900pro sound issues

Hello admin, My BV9900Pro does not have any sound when playing any kind of media, YouTube or Amazon prime video. 2nd issue is that there is no sound when using the loud speaker phone function during a phone call. So can only make a phone call without loud speaker phone. 3rd issue is mic volume is v...
by blackview_admin
Sat Oct 09, 2021 8:53 am
Forum: Service and tech
Topic: Screen stops taking inputs second try
Replies: 32
Views: 29435

Re: Screen stops taking inputs second try

Yes, I am having the exact same issue with my BV9800 Pro and have for months now! I've tried so many things to put it right but nothig works, the screen sensors just randomly cut out for no obvious reason at all. I'll be keeping an eye on this thread to see if there is ever a solution. Hello, about...
by blackview_admin
Thu Oct 07, 2021 8:47 am
Forum: Activity
Topic: BV9800 Pro security update
Replies: 9
Views: 16586

Re: BV9800 Pro security update

By today we were posted with these vulnerabilities CVE-2021-0870, CVE-2021-11264, CVE-2021-11301 When/where/what is BV going to secure BV9800Pro with most recent patches? To me it seems BV stopped any update activity. This fully disqualifies BV as a vendor, if so. Please get the patches available f...
by blackview_admin
Thu Oct 07, 2021 8:45 am
Forum: Activity
Topic: BV9800 Pro security update
Replies: 9
Views: 16586

Re: BV9800 Pro security update

iopia wrote:
Bv9800 pro
at the moment there is a version 2020102714_s65v71c2k_jk_p_eea.
is there a newer one?

Hello, yes, that is the new one.
by blackview_admin
Thu Oct 07, 2021 8:31 am
Forum: Service and tech
Topic: BL 6000 Pro Volte and Vowifi with "Free Mobile" operator
Replies: 2
Views: 6406

Re: BL 6000 Pro Volte and Vowifi with "Free Mobile" operator

Hello. The BL6000 Pro has Volte and vowifi available, but seems not working or integrated by my "Free Mobile" operator. Could it be possible to confirm this support by Blackview? (at less volte, which is in test actually by this operator) Thanks. Hello, I don't understand what is the prob...
by blackview_admin
Wed Sep 29, 2021 7:04 am
Forum: Service and tech
Topic: Overly aggressive memory management kills background apps after a short while
Replies: 19
Views: 16653

Re: Overly aggressive memory management kills background apps after a short while

Hello guys, I've got the same problem as everybody, but I saw that the problem is happening because of the one internal memory cleaning app. Exactly it is "System management", the one with green icon with shield. Do like this: System Management app> App Management> Auto Cleanup and add fr...
by blackview_admin
Wed Sep 29, 2021 7:01 am
Forum: Service and tech
Topic: BV9900 Pro Charging Issue
Replies: 19
Views: 29750

Re: BV9900 Pro Charging Issue

xzenai wrote:
my 9900 pro very slow charging with orginal power supply and  cable. 
device is new. 
When i use wireless charger then speed charge. 
What is problem ?

Replace a data line to verify how long it takes to charge the wireless charger and how long to charge the line.
by blackview_admin
Wed Sep 29, 2021 6:53 am
Forum: Service and tech
Topic: 9900pro no vibration
Replies: 3
Views: 7560

Re: 9900pro no vibration

Pleiadian wrote:
My 9900 pro do not vibrate in any mode

could you please tell me more specific information of that?
by blackview_admin
Mon Sep 27, 2021 9:20 am
Forum: Service and tech
Topic: BV9900 Pro Charging Issue
Replies: 19
Views: 29750

Re: BV9900 Charging Issue

I have got the same charging issue on bv9900. It had few hours ago charged to 50% then I had to leave home so I removed it form charge and left. After coming back, I decided to go on with my charging since I had already drained the battery by recording some 4k videos. The charge didn't resume! The ...