Blackview User Forum

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by blackview_admin
Fri Apr 16, 2021 6:04 am
Forum: Service and tech
Topic: BV6300pro Live Wallpaper not working
Replies: 3
Views: 146

Re: BV6300pro Live Wallpaper not working

In Andoird 10 Firmware missing system apk Live Wallpaper loader Hello, what is the problem of Android firmware system in your phone? Hi, in the Android 10 i can't load a Live Wallpaper because missing the apk system called "Live Wallpaper Picker". I can set static Wallpaper only. Hello, i...
by blackview_admin
Fri Apr 16, 2021 3:55 am
Forum: Service and tech
Topic: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working again.
Replies: 24
Views: 1812

Re: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working aga

Olá Estou tendo o mesmo problema com meu bv9100, como posso resolver há muito tempo que a tela está travando e só com o travar e destravar ainda funciona de novo! Olá Estou tendo o mesmo problema com meu bv9100, como posso resolver há muito tempo que a tela está travando e só com o travar e destrav...
by blackview_admin
Thu Apr 15, 2021 3:26 am
Forum: Service and tech
Topic: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working again.
Replies: 24
Views: 1812

Re: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working aga

Hello I'm having the same problem with my bv9100, how can I solve for a long time that the screen has been locking and only with the lock and unlock it even works again! Olá Estou tendo o mesmo problema com meu bv9100, como posso resolver há muito tempo que a tela está travando e só com o travar e ...
by blackview_admin
Thu Apr 15, 2021 3:25 am
Forum: Service and tech
Topic: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working again.
Replies: 24
Views: 1812

Re: BV9100. Touch screen randomly not working. Locking the device and waking up again makes the touch screen working aga

Hello Blackview Support Team, I would like to tell to you that since february 10 aprox, it seems that the issue is gone . The screen keeps working fine for a week long now. I did nothing, except keeping updated all the apps in the smartphone. The screen is now working fine for a reason I don't know...
by blackview_admin
Thu Apr 15, 2021 3:18 am
Forum: Service and tech
Topic: 9800 Pro - No earpiece or bluetooth earpiece detect
Replies: 7
Views: 327

Re: 9800 Pro - No earpiece or bluetooth earpiece detect

adrianchansp wrote:
How to resolve it?

They may not be compatible with each other, does rebooting help?
by blackview_admin
Thu Apr 15, 2021 3:17 am
Forum: Service and tech
Topic: BV6300pro Live Wallpaper not working
Replies: 3
Views: 146

Re: BV6300pro Live Wallpaper not working

luigifedele wrote:
In Andoird 10 Firmware missing system apk Live Wallpaper loader

Hello, what is the problem of Android firmware system in your phone?
by blackview_admin
Thu Apr 15, 2021 3:08 am
Forum: Service and tech
Topic: wireless charging
Replies: 1
Views: 136

Re: wireless charging

Hello!1 question : the cordless one filling problem solvable somehow ? (wireless charging problems) ( 80% under chargedness only from a cable it is possible to spend it ? Thanks! Hello, When it charged to 80%, you can use it, but if you continue to charge the phone in this way, the phone battery wi...
by blackview_admin
Thu Apr 15, 2021 2:53 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 73
Views: 8383

Re: BL6000 Pro fingerprint sensor not working / options disappeared

Bl6000user wrote:
peterOnDroid wrote:
Where is this video?


Please, let us see the video

Please contact the after-sales department to get this video, here is the email: support02@blackview.hk
by blackview_admin
Thu Apr 15, 2021 2:52 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 73
Views: 8383

Re: BL6000 Pro fingerprint sensor not working / options disappeared

Bl6000user wrote:
peterOnDroid wrote:
Where is this video?


Please, let us see the video

Please contact the after-sales department to get this video, here is the email: support02@blackview.hk
by blackview_admin
Thu Apr 15, 2021 2:52 am
Forum: Service and tech
Topic: BL6000 Pro fingerprint sensor not working / options disappeared
Replies: 73
Views: 8383

Re: BL6000 Pro fingerprint sensor not working / options disappeared

peterOnDroid wrote:
Where is this video?

Please contact the after-sale department to get this video, here is the email: support02@blackview.hk