Blackview User Forum

Search found 15 matches

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by prakasam
Fri Nov 15, 2019 3:56 am
Forum: Service and tech
Topic: NEW HEADSET PROBLEM - Echo for caller and reciever in calls
Replies: 5
Views: 3451

Re: NEW HEADSET PROBLEM - Echo for caller and reciever in calls

The unit is faulty, I suggest you to contact your seller to have it replaced under warranty. thanks for the info, I have contacted blackview .they suggested return the device for repair .. I send back to blackview factory ( china ) .. they have repaired and sent back the device.  now my mike echo v...
by prakasam
Fri Nov 15, 2019 3:49 am
Forum: Service and tech
Topic: Phone fail to boot every three months once . must do factory data reset ( no other options )
Replies: 5
Views: 5682

Re: Phone fail to boot every three months once . must do factory data reset ( no other options )

Hi, pls contact our tech team directly:  https://store.blackview.hk/en/feedback thanks for the info , I have contacted blackview .they suggested return the device for repair .. I send back to blackview factory ( china ) .. they have repaired and sent back the device.  now my mike echo voice problem...
by prakasam
Fri Sep 06, 2019 7:46 am
Forum: Service and tech
Topic: Phone fail to boot every three months once . must do factory data reset ( no other options )
Replies: 5
Views: 5682

Phone fail to boot every three months once . must do factory data reset ( no other options )

Hi Team,  this is the third time I faced this issue. phone was hanges. when I restart sometimes it was starting. but every three months once it fails to book again .. it was showing an option booting fail to try again of factory data reset. when I select try again for few times no use. and then I am...
by prakasam
Tue Jun 04, 2019 5:14 am
Forum: Service and tech
Topic: Cannot charge phone
Replies: 6
Views: 3130

Re: Cannot charge phone

Hi all ,  I have also faced the same problem. all functions working fine except charging .. I tried both wired and wireless no use ..  after some time battery dropped to 0% .. switched off automatically ..  but I used a hair drier to dry in charger hole for some time .. and left the phone for two ho...
by prakasam
Mon May 20, 2019 1:48 pm
Forum: Service and tech
Topic: [TRACKED] Bluetooth connectivity issue for second time or second device
Replies: 15
Views: 12777

Re: Bluetooth connectivity issue for second time or second device

I tried that too ..I have few head sets - lg - bluedio - zenlot But all are same .. I have connected device ..It was connected  ..But still voice coming to hand phone ... It have mike problem ...And then I restart the device working fine ... Scenario - connected device .. able to make calls using Bl...
by prakasam
Tue May 14, 2019 6:18 am
Forum: Service and tech
Topic: [TRACKED] Bluetooth connectivity issue for second time or second device
Replies: 15
Views: 12777

Re: Bluetooth connectivity issue for second time or second device

I have done a factory reset, the problem was still the same ..   

my mobile mike was creating echo voice distabance for all phone calls .. when I use Bluetooth headset only voice was clear .. so that why Bluetooth was important for me. 
by prakasam
Tue May 07, 2019 7:41 am
Forum: Service and tech
Topic: [TRACKED] Double tap for wakeup
Replies: 7
Views: 7966

Re: Double tap for wakeup

Confirm .. Not working .. i had tried few time after factory reset device 
by prakasam
Mon Apr 22, 2019 1:31 am
Forum: Service and tech
Topic: [TRACKED] Bluetooth connectivity issue for second time or second device
Replies: 15
Views: 12777

Re: Bluetooth connectivity issue for second time or second device

Yes I tried. .but no use . When I turn off the Bluetooth and wait for minit and turn on the device no use ..so after I restarting my phone ..it was automatically connecting .. I noticed one more issue .. Key board delay for typing ..wen I open what's apps or browser .key board opens .. when I type t...
by prakasam
Mon Jan 28, 2019 9:48 am
Forum: Service and tech
Topic: [TRACKED] Bluetooth connectivity issue for second time or second device
Replies: 15
Views: 12777

[TRACKED] Bluetooth connectivity issue for second time or second device

Hi Team, I am facing an issue with Bluetooth connectivity  Scenario: I have connected Bluetooth morning 9 am, afternoon I have disconnected to charge my Bluetooth when I try to reconnect back it failed to connect it, after restart my mobile it was connecting to the same device automatically .. so pl...
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