Hi, 
 In Croatia is present saying "from your mouth to God's ears" (maybe translation is not perfect). I informed seller about steps he have to do. Now I wait for further instructions from seller. Thak you for your support.m your mouth to God's ears

Hi ,  Thank you for answer.  Could you please inform me about situation I have.   In EU normally seller provide service for phone, but this service have to have certificate from manufacturer that service have employee with needed knowledge for service  and adequate conditions to perform service. Sel...

Hi Aflores, 
Could you please describe how you sent phone to China. Did you prepared any custom form for temporary export? Who covered cost for that form?

BR, zepood

Hi,
 I contacted seller of my phone. After many mails I managed to convince them to accept mobile to service.
Could you please explain what BV consider for IP 68. Special Waterproof part. Is it 1 hour on 1m depth, or something else ( I find out many definition of IP 68). 

Best regards, Zepood

Thank you for your answer. Are you sure that supplier will acknowledge warranty for water leakage?

Hi ,   I bought BV9000 6 months ago.I find out that phone is not waterproof after few records in water in depth les than 1 m. I have situation that display is dead but when I connect phone to PC i can access pictures,... Could you please suggest me is it just display fault or there is possibility th...