Blackview User Forum

Search found 3 matches

by BlackRece
Thu Sep 20, 2018 9:01 am
Forum: Service and tech
Topic: A7 Pro erratic fingerprint scanner
Replies: 7
Views: 8271

Re: A7 Pro erratic fingerprint scanner

You can either disable the fingerprint sensor or reduce the apps that rely on the sensor in the settings. The thing is, if you've just bought the handset or are simply un-willing to put up with this "fault" the the handset should be replaced. My supplier finally agreed to refund the purcha...
by BlackRece
Tue Aug 28, 2018 1:17 pm
Forum: Service and tech
Topic: A7 Pro erratic fingerprint scanner
Replies: 7
Views: 8271

Re: A7 Pro erratic fingerprint scanner

I've completed a factory reset and it's still erratic. :(

I'm going to see if the seller can refund or replace the phone.

Shame, cos that's the only thing wrong with the phone. Everything else seems good.
by BlackRece
Wed Aug 22, 2018 12:20 pm
Forum: Service and tech
Topic: A7 Pro erratic fingerprint scanner
Replies: 7
Views: 8271

A7 Pro erratic fingerprint scanner

Hi all. I just got this phone for my birthday and am pretty pleased with it. That was until I noticed that after I had locked the phone using the power button, I would get a few vibrations from the handset. When I looked at the screen, it said "too many attempts" as is I had tried to unloc...