sn writer    https://mega.nz/#!EQR0Ua4S!Ai_B1_11OkQEfHsZfVCz6VsbIJuF7VAlJFVDLADwbfo
Off Firmware and other files here  https://mega.nz/#!wGpWmCbD!eUFH3aAvb8yD ... QHbinVsJmU

Good morning, I tried the second method twice but it doesn't work I downloaded the file "black view-bv8000 pro_2018062921_s21v57c2k_jk_tee-ota.zip" at the root of the SD card I validated "Apply update from SD card" then here are the messages: --Install /sdcard/black view-bv8...

Morris_90 wrote:

blackview_admin wrote:

Hi there! Can you please perform a complete factory reset and report back?

So do I have to delete all photos and app and data?

make a backup using the program mobilego

Hey there!
I'm from Tashkent, Uzbekistan. I do repairing of mobile devices, including Blackview phones. I speak English. My email: shovkatshovkat08@gmail.com

Please screen the device manager when you phone is switched on