Blackview User Forum

Search found 7 matches

by Sebus
Tue Jan 29, 2019 8:53 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 104
Views: 66478

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

What's an OTA update? i get an archive with several files in it. don't know more. I'll follow the tutorial and gave a feedback here. Here some infos about ota updates: https://www.google.com/search?q=ota+update&oq=ota+update&aqs=chrome..69i57j0l5.1365j0j8&sourceid=chrome&ie=UTF-8 He...
by Sebus
Sat Dec 15, 2018 6:15 pm
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 104
Views: 66478

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Hello, I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called : SP Multiportflashdownloadproject.exe The document is written in chinese and i don't really understand how to update my phone t...
by Sebus
Thu Dec 06, 2018 11:08 am
Forum: Service and tech
Topic: [TRACKED, WORKAROUND FOUND] Active Noise Cancellation faulty / microphone problem?
Replies: 104
Views: 66478

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Hello, I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called : SP Multiportflashdownloadproject.exe The document is written in chinese and i don't really understand how to update my phone th...
by Sebus
Wed Aug 08, 2018 11:06 am
Forum: Service and tech
Topic: [SOLVED] Bv8000pro stuck
Replies: 6
Views: 2656

Re: Bv8000pro stuck

Hello, No the button is not stuck, i can push and release it freely, but there is no effect. Thank you. Please perform a factory reset and report back if this solves your issue. To perform a factory reset using the recovery mode, please refer to this thread: http://bbs.blackview.hk/viewtopic.php?f=...
by Sebus
Fri Aug 03, 2018 7:20 am
Forum: Service and tech
Topic: [SOLVED] Bv8000pro stuck
Replies: 6
Views: 2656

Re: Bv8000pro stuck

Hello,

No the button is not stuck, i can push and release it freely, but there is no effect.

Thank you.
by Sebus
Tue Jul 24, 2018 6:07 am
Forum: Service and tech
Topic: reboot problem
Replies: 1
Views: 1365

reboot problem

Hello,

I’m experiecing a problem with my bv8000pro. For 6 days my phone seems to be stuck. When  trying to boot, the sequence stopped acteur few seconds and then the phone reboots. And again stopped, reboot and again and again.
Thank you for your help.
Sébastien hager.
by Sebus
Fri Jul 20, 2018 11:29 am
Forum: Service and tech
Topic: [SOLVED] Bv8000pro stuck
Replies: 6
Views: 2656

[SOLVED] Bv8000pro stuck

Hello, I’m experiecing a problem with my bv8000pro. For 2 days my phone seems to be stuck. When trying to boot, the sequence stopped acteur few seconds and then the phone reboots. And again stopped, reboot and again and again. When i try to use the contact link on blackview’s website, i get a messag...