Blackview User Forum

Search found 14 matches

  • 1
  • 2
by Vicarious
Tue Aug 21, 2018 1:55 am
Forum: Service and tech
Topic: [SOLVED] BV8000pro dead
Replies: 16
Views: 7783

Re: [SOLVED] BV8000pro dead

blackview_admin wrote:
Try to flash it anyway, even if it doesn't turn on, follow the tutorial.

Which tutorial? There's no link provided. And the one in the original post to this thread doesn't work if your phone is already dead.
by Vicarious
Tue Aug 21, 2018 1:54 am
Forum: Service and tech
Topic: [USEFUL] Fix for BV8000 pro not charging anymore
Replies: 26
Views: 36954

Re: [USEFUL] Fix for BV8000 pro not charging anymore

@Vicarious Id still get a charging board aswell.. I can’t identify what the original problem was and they don’t cost much.  --------------------------------------------------------- Iv sorted the "scrambled then blank/white" screen issue. There’s a metal bracket that sits on top of the ri...
by Vicarious
Thu Aug 16, 2018 4:38 am
Forum: Service and tech
Topic: [USEFUL] Fix for BV8000 pro not charging anymore
Replies: 26
Views: 36954

Re: [USEFUL] Fix for BV8000 pro not charging anymore

@ Vicarious Lithium-ion batteries must be stored in a charged state. If you buy a replacement it should come with a good 40% percent.   (Or if you’re nuts and have a fire extinguisher handy you could try jump starting it like I did :mrgreen:)   ----------------------------------------------...
by Vicarious
Mon Aug 13, 2018 5:23 pm
Forum: Service and tech
Topic: [SOLVED] Phone refuses to boot after first time in water
Replies: 8
Views: 3066

Re: Phone refuses to boot after first time in water

You can buy our products form the great American Amazon (and its great American  customer care), from our Official store in our website and from our official seller on the AliExpress platform but you preferred to buy it from an unknown seller on an alternative chinese platform.... and now you compl...
by Vicarious
Mon Aug 13, 2018 5:51 am
Forum: Service and tech
Topic: BV 8000pro didn't work any more after a tiny shock.
Replies: 2
Views: 1739

Re: BV 8000pro didn't work any more after a tiny shock.

I was in house sitting in an armchair with my blackview bv8000 pro on my legs. I got up and the phone fell to the ground vertically (40 cm high) hitting the ground with it's bottom right corner. When I lift it, I feel it extremely hot. It did not function any more. I feel extremely frustrated. I bo...
by Vicarious
Mon Aug 13, 2018 5:48 am
Forum: Service and tech
Topic: [SOLVED] Phone refuses to boot after first time in water
Replies: 8
Views: 3066

Re: Phone refuses to boot after first time in water

Seller doesn't answer emails. Besides that, I'm not sure why it'd be their responsibility for your phone's issues? I'll tell you right now, this will be the last product I buy from Blackview, and I'll be advising all my friends and family to do the same. This is phenomenally poor customer service. ...
by Vicarious
Sat Aug 11, 2018 3:16 am
Forum: Service and tech
Topic: [SOLVED] Phone refuses to boot after first time in water
Replies: 8
Views: 3066

Re: Phone refuses to boot after first time in water

Seller doesn't answer emails. Besides that, I'm not sure why it'd be their responsibility for your phone's issues? I'll tell you right now, this will be the last product I buy from Blackview, and I'll be advising all my friends and family to do the same. This is phenomenally poor customer service. Y...
by Vicarious
Thu Aug 09, 2018 5:10 pm
Forum: Service and tech
Topic: [SOLVED] bv8000 pro overheat
Replies: 21
Views: 9615

Re: bv8000 pro overheat

Sorry Admin....but do you think is acceptable that there are so many faulty blackview 8000? Most of us have the same problems: overheating and a dull charging-discharging behavior. What have we bought? Do something as soon as possible it is our right.....don't forget who spent the money.... I am qu...
by Vicarious
Thu Aug 09, 2018 2:31 am
Forum: Service and tech
Topic: [SOLVED] Phone refuses to boot after first time in water
Replies: 8
Views: 3066

Re: Phone refuses to boot after first time in water

Spent $20 on a charging board, didn't do a thing for my phone. I've now been without it for weeks. Is there anything else I can get doing? Gotta say, this has been a very poor first experience with the brand. Getting help takes forever, and the company itself doesn't seem to do anything for its own ...
  • 1
  • 2