Blackview User Forum

Search found 8 matches

by Morris_90
Fri May 10, 2019 6:22 pm
Forum: Service and tech
Topic: HELP - smartphone doesn't read SD card
Replies: 8
Views: 2315

Re: HELP - smartphone doesn't read SD card

Using the SD card as an internal storage is not recommended, it may cause weird issues as you can see here: https://www.google.com/search?q=sd+card+internal+storage+problem&oq=sd+card+internal+storage+problem&aqs=chrome..69i57.4719j0j8&sourceid=chrome&ie=UTF-8 Using it as a portable...
by Morris_90
Fri May 10, 2019 6:55 am
Forum: Service and tech
Topic: HELP - smartphone doesn't read SD card
Replies: 8
Views: 2315

Re: HELP - smartphone doesn't read SD card

Every phone encrypts the SD card used in it. If you want to use an SD card in another phone, you'll have to format it again. This behaviour can be found in EVERY phone brand. Nothing to do with Blackview ;) The only other smartphone i've ever had, was a Samsung S3, and the SD card never stopped wor...
by Morris_90
Thu May 09, 2019 11:02 am
Forum: Service and tech
Topic: HELP - smartphone doesn't read SD card
Replies: 8
Views: 2315

Re: HELP - smartphone doesn't read SD card

Neither the other smartphone recognize the sd card (Kingston device). Is it beacause i've formatted it for the blackview? I've found an old ScanDisk sd card, and it works. But now i have to reinstall all preferences and apps. Blackview never stops to disappoint me. I'll choose another rugged smartph...
by Morris_90
Thu May 09, 2019 9:05 am
Forum: Service and tech
Topic: HELP - smartphone doesn't read SD card
Replies: 8
Views: 2315

HELP - smartphone doesn't read SD card

Recently i've formatted the SD card for storage issues, setting it as internal memory.
I've transferred the possibly transferible apps on the sd card a week ago, but now the system crashes the app and doesnt' recognize the card...
by Morris_90
Fri Aug 17, 2018 6:02 am
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 3195

Re: BV7000 randomly restarts

blackview_admin wrote:
I'd wait updating the firmware for such issue.

Ok, thanks
by Morris_90
Thu Aug 16, 2018 9:47 am
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 3195

Re: BV7000 randomly restarts

Yeah, and because of that remember to backup your data! So I've resolved for now, the problem has presented again when i've reinstalled the Facebook app, i've noticed (15 minutes chatting on WhatsApp, the moment i was downloading Facebook, the smartphone rebooted). However, do you recommend updatin...
by Morris_90
Wed Aug 15, 2018 4:20 pm
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 3195

Re: BV7000 randomly restarts

blackview_admin wrote:
Hi there! Can you please perform a complete factory reset and report back? :)

So do I have to delete all photos and app and data?
by Morris_90
Tue Aug 14, 2018 7:45 am
Forum: Users sharing
Topic: BV7000 randomly restarts
Replies: 7
Views: 3195

BV7000 randomly restarts

I've bought the smartphone in January 2018. I like it for its robustness, even if it is prone to overheating. But lately I've noticed that it randomly restarts, whether it's in charge or not, whether it's cold or overheating. Maybe it's just depends on apps running in background, mainly Facebook. In...