Dear admin, please excuse my impatience: Are there any news from the tech team concerning our request (which is now 8 month old)? Thanks and best wishes, JC
Dear friends and Admin, I intend to do a factory reset on my BV9500 pro. Since I am not a real expert I am totally afraid of loosing all my apps and personal data. Therefore I would be very grateful if someone could tell me step by step how I can backup apps and data and then perform the reset and -...
Dear admin, sorry to bother you once more. You have often asked for our patience, and I have the feeling that meanwhile I have become some sort of World champion of patience! It would be really helpful if you could somehow let us take part in the various problems which may prevent you from installin...
Dear admin, it is now more than a month that we last heard from you. It would be kind of you, if you could at least confirm that somebody is working on the problem. Please give us some assessment of the technical experts. Thank you very much and best wishes, JC
Dear Admin, would like to know, whether there are news from the technical team concerning the switch-on/off-device-feature-request. Thank you. The other question is, whether you could be so kind as to give us any official ROM download links for the bv9500 pro. [My version is still from 20180904] Tha...
Dear community, here is a rather simple solution: you can block the orange key quite easily physically! Just unscrew the 4 screws of the aluminium bar, in which the orange key sits. Then place - very carefully - two tiny cardboard pieces precisely left and right of the orange key in that side bar, s...
Dear Admin, your answer suggests that there seems to be no real technical problem. So please, do it!!! See, we have this real stupid problem that we cannot shut down the device overnight, when we want to be woken up in the morning by the phone's alarm clock! [We would have to be awake to switch on t...
Hello Blackview Admin, in my old bv6000 there was this extraordinary useful function to shut down the device and then automatically switch it on again on a defined schedule. Obviously this function is no longer available in the new bv9500 pro. [Note that other Oreo-Handys like Huawei or Wieko have i...