Dear, i would like to say so much thanks for your help and answer. but i really got confused after trying the instruction, there are so many steps that confused me do you have any other solution rather than install this and that which really confused me a lot. i really wish that your company can mak...

Hi, Could you please write down the detail steps of how to update my device to the latest firmware (1219) ? And how to perform a factory reset to set out the software variables ? These are very difficult for new users to understand what you mean, because you are familiar with the phone so it is easy...

Dear, My new BV 8000 Pro has big problem, the battery just keeps at 0 % level even after charging for long time. Then, after the third repairing shops i went to today, the service shop said that after he has checked the battery and the IC, they are all fine, and he came to the conclusion that the pr...