If your battery is empty, the only way you can walk is to open the phone, charge the battery with an external power supply, put the battery inside your phone again and flash your device to a previous firmware version. The alternative route is to contact your seller to have your phone replaced under...

My problem is exactly the same as everybody on this post. Since the update, my phone has charging problems. > When the phone is on, and plugged, it doesn't mention any charge > When the phone is off, and plugged, it mentions the charge, but the battery gauge doesn't increase. After 24h, it r...

Good morning eveyone, I'm a  BV8000  Pro user since December 2017. Everything worked quite fine until I made an update (though the menu - settings), 3 days ago. The update reference is  BV8000Pro-Blackview-v0.1_20170803_20180307-1950 I'm not sure both facts are linked, but since the...

Okay thank you!
I'll try that and let you know of the problem persists.
Cheers

Hi to all! Got a BV8000 Pro a few days ago, and I already have a few issues with it. 1 - Led light doesn't switch off after charging. Whether it's red or green: when I unplug the cable, the led stays on. I have to reboot the phone to switch it off. 2 - When I put the phone on Airplane mode, and then...