Blackview User Forum

Search found 8 matches

by mauriziomomix
Sun Jul 11, 2021 4:25 pm
Forum: Service and tech
Topic: Radio problems (BT and WiFi)
Replies: 4
Views: 97736

Radio problems (BT and WiFi)

Hello, I just bought the BL6000pro and I see it seems to have good materials and excellent features but I found some connection problems with WiFi and huge problems with Bluetooth. WiFi : the connection seems to be sometimes sleeping, actually several notifications are coming all together (like bein...
by mauriziomomix
Thu Dec 28, 2017 10:29 pm
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello,
I've sent the link of the video some days ago via pm. Did you noticed it?

BR

Maurizio
by mauriziomomix
Wed Dec 20, 2017 8:37 am
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello,
I've recorded the video that shows the search unsuccessful in wifi connection and the same search correctly done after deactivating the wifi connection.
The video contains personal informations, so please send me an email address where I can send it.

BR
Maurizio
by mauriziomomix
Thu Dec 14, 2017 11:49 pm
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello, I've checked under another wifi coverage. It works the same way. The connection seems to be sleeping for long time (despite the wifi icon is on). Every kind of task is processing (browsing, messaging, playing games) using wifi connection, happens very often that the view seems waiting for som...
by mauriziomomix
Mon Dec 11, 2017 6:19 pm
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello... my problem with WiFi connection on my BV8000pro is exactly the same as before I had written on this forum. After having cleared the phone by the Factory Reset and having checked the two settings as suggested, my device still need to work only in 3G/4G connection. If I use the WiFi connectio...
by mauriziomomix
Wed Dec 06, 2017 7:46 am
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello, maybe there is a kind of misunderstanding... The problem is not regarding Facebook or Whatsapp, as they have been mentioned just as an example. The problem of connectivity in WiFi is not connected with a single app. For instance, if I switch off WiFi I see many new email that was waiting (vis...
by mauriziomomix
Mon Dec 04, 2017 12:36 pm
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

Re: Radio disconnections

Hello,
I'm reporting back after suggested factory suggested.
The issue is still the same; on WiFi connection I was waiting many seconds for a response (several try with different apps) and, once switched off the WiFi connection the response has been quickly loaded.

Any other advice?

BR
Maurizio
by mauriziomomix
Sat Dec 02, 2017 9:54 am
Forum: Service and tech
Topic: [SOLVED] Radio disconnections
Replies: 12
Views: 4552

[SOLVED] Radio disconnections

Hello, I purchased a BV8000Pro just a couple of months ago and I stopped using it because of a frequent disconnection noticed both under wifi and 3/4 G coverage. The effect were of long waiting for sending messages on whatsapp and long waiting opening status and messages on facebook, for instance. U...