Can you please post the link to the ROM for BV6300 (non-Pro) EEA (European) ?

Thank you!

hjgode, your input is much appreciated. However, I - sadly- have no experience with adb shell. I'm sure I'm able to get it working but the devices in stock are still in their closed packaging and I'd like to keep it that way for now. @admin, are you able to perform such actions (or the tech team) I'...

Admin, do you plan on adding the 'text input' feature ?
If not, the barcode scanner would just remain an unusable gimmick on a phone that started out as a great idea.

Thanks for the quick response. So it's safe to downgrade the factory equipped Android 10 devices. Please also share the ETA for the stable Android 10 versions. We rather explain the customer they have to perform an update (over air) as opposed to telling their new Android 10 device only runs on Andr...

New delivery of BV9900 Pro equipped with Android 10 have a lot of software issues.
Is it safe to install the Android 9 software ?

Neville, we're in the same boat as you are.
Great comments - couldn't agree more.

How would we be able to perform a reset if screen remains black ?
Or enter in safe mode ? Please advice...
After 12 hours of charge, notification light remains solid red.
I'm thinking this issue is related to battery failure ?

Anyone knows where to get a replacement part ?

During hardware testing, all is good.
This happens only during calls. (Scrambled or no sound at all)

We have 2 devices showing this defect.
Factory reset seems to temporarily solve the problem - so I guess this is a software issue.
Any thoughts on that ?