Blackview User Forum

Search found 11 matches

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by ZABSAN
Tue Dec 05, 2017 6:15 pm
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: [INVESTIGATING] The problem of activity during sleep

Can anyone send your problem phone to us to study this bug? We will pay you the shipping fee and will send you back when it be repaired. Smartphone on the way to the seller, there are two common problems: 1. spontaneous reboot, 2. the battery consumption of 2% per hour due to lack of sleep. The sma...
by ZABSAN
Sat Dec 02, 2017 7:27 pm
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: [INVESTIGATING] The problem of activity during sleep

To my patience the end has come 30.11.2017, and waiting for the firmware not I and many other users bv8000про. What will happen in my situation, only time will tell, it will also show how you are a responsible manufacturer...
by ZABSAN
Sat Dec 02, 2017 10:53 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: [INVESTIGATING] The problem of activity during sleep

Give us this firmware for the flashlight and we will test it on problematic devices - V0.1_20170803_20171114-1146.
by ZABSAN
Sat Dec 02, 2017 10:46 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: The problem of activity during sleep

Thanks for every information you guys provided, we apreciate, and sorry for the post moderation slowdowns that made the cooperation difficult. Every info will be directed to the tech team as soon as possible. We will continue to test possibile solutions and gather the data you provide. Everything w...
by ZABSAN
Fri Dec 01, 2017 8:56 am
Forum: Service and tech
Topic: [SOLVED] Problems with the smartphone and support ...
Replies: 3
Views: 2266

Re: Problems with the smartphone and support ...

I already sent my smartphone to the seller, it was sent without a reset to the factory settings, and hence with saved usage logs and problem logs. Maybe someone will help you and my troubled smartphone can help.
by ZABSAN
Wed Nov 29, 2017 11:22 am
Forum: Service and tech
Topic: [SOLVED] Problems with the smartphone and support ...
Replies: 3
Views: 2266

[SOLVED] Problems with the smartphone and support ...

In connection with the fact that it is not possible for you to write in writing here - http://www.blackview.hk/contact-us/, and do not publish my posts on the forum - http://bbs.blackview.hk/viewtopic.php? f = 191 & t = 329113, and also do not solve the problem with the indicated problems: 1. sp...
by ZABSAN
Tue Nov 21, 2017 6:32 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: The problem of activity during sleep

We voted for YOU, and that, BV8000pro has a number of problems, in particular activity during deep sleep, resulting in an increased battery discharge. At the same time, you do not even post information about smartphones with this problem, moderators filter. So it is difficult to establish what is th...
by ZABSAN
Fri Nov 17, 2017 3:27 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: The problem of activity during sleep

I present you statistics on several smartphones. Perhaps this will help in resolving the issue with abnormal energy consumption and constant activity, lack of deep sleep. By the way, I also think that spontaneous reboots and the problem of the absence of deep sleep can be related, since most of thos...
by ZABSAN
Thu Nov 16, 2017 10:49 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: The problem of activity during sleep

Hello, the topic raised by serg2327, is very important for many owners of BV8000pro. At the forum 4pda, a lot of people have already provided information on specific devices, and are ready to provide it in a more detailed form to solve the problem for you. To date, my smartphone is discharged at 2% ...
by ZABSAN
Tue Nov 14, 2017 3:49 am
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93869

Re: The problem of activity during sleep

Hello, I also have a problem with the power consumption of the smartphone bv8000pro no sleep mode, 2% per hour and constant active mode, even when the screen is off. At the forum 4pda as above wrote the topic discoverer collected a small statistics on problematic devices and all of them on the P25 M...
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