I did some searching around and I found something that's meant to use Google's "Find my Device". In order to do it, you'll need to go to https://www.google.com/android/find and log in to your connected google account. When it finds your phone, choose the lock option and it should prompt y...

Cannot unlock with fingerprint. That stopped working too. No response when I try.

This also seems to have happened to my phone today. Have used it several months, then suddenly does not accept PIN.
Have data on it that I do not want to wipe.
Please advise...

Thank you for replying. Sadly, it took too long to get an answer. I waited for a day, then the phone was needed, so I went for the factory reset. Phone works now, but everything is of course reset... Do you have any suggestion as to what might have happened? From where could that extra PIN code requ...

Hi! My phone has worked well with both PIN and fingerprint since I bought it, a little more than a month ago. However, today something happened, and fingerprint stopped working. Trying the PIN code instead, it too refuses to cooperate. When I restart the phone, this happens: - Booting up - Blackview...

I too have this problem.

Just posting to tell I have the same problem. Awaiting fix.