Blackview User Forum

Search found 8 matches

by ibenkov
Fri Jan 12, 2018 1:41 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Uptime 162hrs without reboot - I think as blackview_admin told - the problem is 100% hardware with the charging board.
by ibenkov
Fri Jan 12, 2018 8:58 am
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Hi Chris_2017

2 sims in
SD Card installed
LTE enabled - mobile data always in use
Google sync enabled

for the other questions - will answer later and post screenshot because the phone is a gift to my father and He is using it.

Best regards,
Ivan
by ibenkov
Thu Jan 11, 2018 11:55 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Absolutely!
4 days with one charge!
before was a real nightmare - it was not possible to have a day on a battery. Now the cpu is sleeping, not as before.
by ibenkov
Thu Jan 11, 2018 7:27 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Hi, The old one was 1.1 and the new is 1.1, but different number - the new one is 1737 the old one is 1728 The uptime is 145hours without any restarts. This is a photo of the old one https://www.dropbox.com/s/avsu7tn6my1i070/2018-01-11%2021.15.28.jpg?dl=0 The photo of the new one can be seen on http...
by ibenkov
Thu Jan 11, 2018 6:50 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

After changing usb charging board still no reboots since 06.01.2018 - and the battery drain has gone!
by ibenkov
Mon Jan 08, 2018 6:03 pm
Forum: Service and tech
Topic: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody
Replies: 378
Views: 278350

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Hi all guys, I have a good news, after updating to the last firmware and changing the USB charge plug board v.1.1 - the phone made almost 4 days uptime without restarting and battery drain. The board is v.1.1 - there is a number on it 1737. I ordered it from A***EXPRESS. If is not a problem, I can p...
by ibenkov
Sat Nov 11, 2017 8:00 pm
Forum: Service and tech
Topic: [SOLVED] The problem of activity during sleep
Replies: 111
Views: 93894

Re: The problem of activity during sleep

Most of the people have the same problem - Hope a big company like Blackview to find a way to resolve problem soon.
I've bought three Blackview 8000 pro phones - on two of them this problem persist - the battery drains without any using and self rebooting without reason.