Blackview User Forum

Search found 14 matches

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by mbrobich1966
Sat Jun 30, 2018 3:22 am
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 206
Views: 126344

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

So is this the only way to fix this phone ?  Charge battery internally, then try to downgrade flash firmware manually ??????????????????????? Christ I hope Blackview releases a FIX soon !!!!!!!  This is ridiculous, 3 months to wait for a fix ??????????????? You can always contact your seller to hav...
by mbrobich1966
Sun May 06, 2018 7:49 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 206
Views: 126344

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

That is not a valid response. There is nothing wrong with the phone except Blackview's own software that broke the phone. if you don't completely drain your battery in the mean time, you can perform a firmware downgrade and get back to a perfectly working device. Or you can wait for the next OTA up...
by mbrobich1966
Sun May 06, 2018 6:23 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 206
Views: 126344

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

That is not a valid response. There is nothing wrong with the phone except Blackview's own software that broke the phone.
by mbrobich1966
Sun May 06, 2018 1:09 pm
Forum: Service and tech
Topic: [TRACKED] after update 20180105-1104 battery doesn't charge
Replies: 206
Views: 126344

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

So is this the only way to fix this phone ?  Charge battery internally, then try to downgrade flash firmware manually ???????????????????????

Christ I hope Blackview releases a FIX soon !!!!!!!  This is ridiculous, 3 months to wait for a fix ???????????????
by mbrobich1966
Sun May 06, 2018 12:03 am
Forum: Service and tech
Topic: [SOLVED] Waiting for 2 months for a charging board.
Replies: 1
Views: 1454

[SOLVED] Waiting for 2 months for a charging board.

I am Very disappointed with Blackview. I have ordered 3 different USB charging boards from different companies in China. It has been 2 months and nothing yet. I cannot use my BV8000 phone. I would have thought that Blackview would help customers get some parts on this forum, but I guess they are jus...
by mbrobich1966
Fri Feb 16, 2018 1:48 am
Forum: Service and tech
Topic: [SOLVED] Dropped phone 6 inches, front camera dont work
Replies: 11
Views: 5707

Re: [SOLVED] Dropped phone 6 inches, front camera dont work

At the risk of teaching you to suck eggs (and speaking as one who once forgot to reinstall part of the gearbox during a car engine repair), did you double check that the charging board was properly reconnected? New charging board here: https://www.aliexpress.com/item/For-blackview-bv8000-PRO-USB-Pl...
by mbrobich1966
Thu Feb 15, 2018 2:11 am
Forum: Service and tech
Topic: [SOLVED] Dropped phone 6 inches, front camera dont work
Replies: 11
Views: 5707

Re: [SOLVED] Dropped phone 6 inches, front camera dont work

Well 2 nights ago I noticed my phone wasnt charging. I set it by my bed and charge overnight as having 2 SIM cards in during the day really kills the battery. Tonight I decided to open it up to check the camera connection and the charging board connections. Took everything out including the motherbo...
by mbrobich1966
Wed Feb 07, 2018 1:07 am
Forum: Service and tech
Topic: [SOLVED] Dropped phone 6 inches, front camera dont work
Replies: 11
Views: 5707

Re: [SOLVED] Dropped phone 6 inches, front camera dont work

I'll give it a try. I had a computer shop for many years and I've repaired laptops and cell phones for many years !! I only asked about a photo or teardown video as TOO much information is never a bad thing !! Thanx all. I will let you know what the results are. BTW: I still love this phone !!!!!!!
by mbrobich1966
Sat Feb 03, 2018 1:16 am
Forum: Service and tech
Topic: [SOLVED] Dropped phone 6 inches, front camera dont work
Replies: 11
Views: 5707

[SOLVED] Dropped phone 6 inches, front camera dont work

So I dropped my phone 6 inches, and now the front camera wont work. In the camera app, the option is grayed out.

I wonder if the camera is just unplugged??

Is there a way to open the case up and check the connection ??

Does anyone have a teardown video ??

Thank you !!
by mbrobich1966
Sat Dec 09, 2017 6:03 am
Forum: ROM Download
Topic: [SOLVED] Update 10 10 2017 failure
Replies: 3
Views: 2412

Re: [SOLVED] Update 10 10 2017 failure

I had the same problems for months. Found out it worked flawlessly when I removed all cards from the phone. So if you have a memory card in the back, open the cover and remove it before you do the updates. Might just help !!
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