I've already tried all a reset, but nothing. My fault because in other forums, not in this, I had already read of problems of non-impermeability, it was enough for 3 seconds under a fountain ... Phone really bad!
After dipping the phone to shake it up and the headphone icon appears and I do not hear the sound anymore. I'm experiencing too many problems with this phone, at least I hope it is not due to water infiltration.